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Return and Service Inquries

To obtain the RMA # for repair/service, please call 732-765-0900. Instruments should be

shipped to the following address:

The DIGIVAC Company
105B Church Street
Matawan, NJ 07747
Attn: Service Department

Instruments that are returned for repair should include all cables, sensors, and power supplies

as shipped. Also, the RMA# should be included as well as a description of the service/repair

that is needed.

 

Certain instruments require a decontamination form to be submitted prior to the issue of a RMA#.
If you are unsure if your instrument needs this form, please feel free to contact us.
Please fax completed forms to 732-765-1800 so we can enter them into our records.

 

Returns are typically evaluated within forty-eight hours, and repairs are performed as needed only with
the customer’s consent. We will call prior to repairing a gauge.

 

Call us for your technical support, pricing, and any other inquiries today!!!